Therefore, you’ll need to do some preparations before you can connect to an iOS device.The following initial steps must be done to start a screen sharing session for remote support:Download and install the TeamViewer QuickSupport app for iOS on the iPhone or iPad you want to connect to. This is possible with Windows, macOS, Linux, Android, or iOS devices.Basic setupMake sure, every device is set up correctly in order to use the screen sharing functionality for iOS devices. GeneralThis article applies to iOS users in all licenses.Since the release of the TeamViewer QuickSupport app for iOS 11, it is generally possible to share your iOS screen via TeamViewer. The screen sharing allows supporters to provide the best possible support for iPhone and iPad users as they can see exactly what’s happening on the device screen and can guide users better on solving issues on their devices.Since the launch of TeamViewer 14 and iOS 12, the screen sharing solution has become even better as you can start the broadcasting with one tap inside the QuickSupport app.RequirementsTo be able to use this feature, you must meet the following requirements:The iOS device (iPhone or iPad) requires iOS 12 or newer to be installed.Make sure, that the latest updates are installed for the TeamViewer QuickSupport app on the iOS device.You have TeamViewer 14 or higher installed on the device you want to connect with. Please click on the following link to access a comprehensive guide to macOS security permissions after upgrading Zoom: Using the Zoom client and Zoom Rooms with macOS.Share the screen on your iPad/iPhone - TeamViewer Support Now you can use your Mac’s Camera and Microphone in Zoom and allow others to remotely control your computer if necessary. Please take the following steps to adjust your Mac’s security settings after upgrading your Mac Operating System to avoid permissions issues in Zoom:ġ- Click the Apple logo at the top left corner of your screen.Ĥ- Select the Privacy tab 5- Click the lock icon in the bottom left corner of the Security & Privacy window.Ħ- Enter your OS administrator username and password.Ĩ- In the Privacy tab, click on Camera on the left, then in the right menu, find and click on the box next to it.ĩ- Repeat the same action for Microphone, Screen Recording, and Accessibility.ġ1- Quit Zoom and open again to apply the changes. Please keep in mind, If you do not allow Zoom access during this initial prompt, you will need to go into your Mac System Preferences to enable access.
This is due to increased security permissions in Mac Operating System.Īfter upgrading the macOS, you will be prompted to authorize Zoom to use the microphone and camera.
If you have updated your Mac Operating System to macOS 10.14 Mojave or later, you need to authorize your computer to give permission to Zoom to use the computer’s microphone and camera, share the screen, or allow others to remotely control your desktop. I updated my Mac and can’t share my screen in Zoom!
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